Shipping policy

Shipping Policy – Kidzoo.pk

Last Updated: August 2026

At Kidzoo.pk, we want your order to reach you safely and as quickly as possible.

🚚 Delivery Time

  • Orders are usually delivered within 3–5 working days across Pakistan.
  • Delivery to remote areas may take a little longer.
  • You will receive your order tracking details once your parcel is dispatched.

📦 Order Processing

  • Orders are normally processed within 1–2 working days.
  • Orders placed on weekends or public holidays may be processed on the next working day.

💵 Cash on Delivery

Cash on Delivery (COD) is available across Pakistan where supported by our courier service.

Please make sure your name, phone number, and complete delivery address are correct when placing your order.

📍 Tracking Your Order

Once your order has been dispatched, we will provide tracking information so you can follow your shipment.

📞 Delivery Issues

If your parcel is delayed, damaged, or you receive the wrong product, please contact us as soon as possible through our customer support/WhatsApp.

⚠️ Important

Please keep your phone available around the expected delivery date, as the courier may contact you before delivery.

Kidzoo.pk reserves the right to update this shipping policy when necessary.